UTS App 2023 Complete Guide From Use, Registration, Benefits, And Limitations

Last Updated on November 15, 2023 by Wenivesh Team

In today’s fast-paced world, convenience and efficiency are key factors when it comes to daily commuting. The UTS (Unreserved Ticketing System) App has emerged as a game-changer, providing a seamless solution for booking unreserved train tickets. In this article, we will delve into the features, benefits, and user experiences of the UTS App, along with a comprehensive FAQ section to address common queries.

What is the use of UTS app?

The UTS app revolutionizes ticketing for train travel in India by offering a convenient and efficient mobile solution. With this app, passengers can effortlessly book unreserved tickets, platform tickets, and season tickets for all trains across the country.

What sets this app apart is its commitment to sustainability, as it operates as a paperless ticketing system. This means that passengers can bid farewell to the hassle of printing physical tickets since they can now conveniently display their digital tickets directly on their smartphones.

What can UTS app be used for?

Gone are the days of long queues at ticket counters and the stress of finding a printer to get a physical ticket. With the app, a few taps on your smartphone are all it takes to secure your travel plans.

  • The UTS app can be used for the following purposes:
  1. Booking unreserved tickets
  2. Booking platform tickets
  3. Booking season tickets
  4. Managing your profile and booking history
  5. Viewing live train status
  6. Getting notifications about train delays and cancellations

Whether you’re a daily commuter or an occasional traveler, the app simplifies the entire ticket booking process, making it accessible and user-friendly for all.

Who can use UTS app?

The UTS app opens up a world of convenience and efficiency for train travelers in India, but it does come with certain eligibility criteria. To access the benefits of this mobile ticketing platform, passengers must meet specific age requirements and adhere to certain regulations.

  • Age Requirement:

The UTS app is available to all passengers who are at least 17 years old. This age restriction ensures that the app’s features and functionalities are utilized responsibly and safely. By setting this minimum age limit, the app aims to cater to adult users who can make independent decisions regarding their travel plans.

  • Compliance with Indian Railways Policies:
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To ensure the smooth functioning and security of the app, passengers who have been suspended or removed from the Indian Railways services are not eligible to use it. This policy is in line with the Indian Railways’ rules and regulations, designed to maintain order, safety, and fairness within the railway system.

How to register for UTS app?

One of the app’s key advantages is its real-time updates on train schedules, ensuring passengers stay informed about any changes or delays. This feature proves invaluable for planning your journey accurately and minimizing the risk of missing a train.

  • You can register for the UTS app by following these steps:
  • Download the UTS app from the Google Play Store or the Apple App Store.
  • Open the app and click on the “Register” button.
How to Use UTS App
  • Enter your mobile number, name, password, gender, and date of birth.
  • Click on the “Submit” button.
  • You will receive an OTP on your mobile phone. Enter the OTP in the app and click on the “Verify” button.
  • Your account will be created and you will be able to start booking tickets.

For UTS App Download Click Here !!

How to book a ticket on UTS app?

To book a ticket on the UTS app, simply choose your source and destination stations, select the desired train, and complete the payment process with ease, all within a few taps on your smartphone. Enjoy a seamless ticketing experience for unreserved train travel!

  • You can book a ticket on the UTS app by following these steps:
  • Open the UTS app and click on the “Book Ticket” button.
  • Enter your travel details, such as the source station, destination station, date of travel, and number of passengers.
  • Select the type of ticket you want to book.
  • Pay for the ticket using your R-Wallet or a credit/debit card.
  • Your ticket will be generated and you will be able to show it on your smartphone to board the train.
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Moreover, the UTS app streamlines the payment process by enabling cashless transactions. With multiple payment options such as credit cards, debit cards, mobile wallets, and net banking, users have the freedom to choose the most convenient method for them.

What are the benefits of using UTS app?

The UTS app offers a plethora of benefits, making it a go-to solution for train travelers in India. Firstly, it provides a convenient and user-friendly interface, enabling passengers to effortlessly book unreserved tickets, platform tickets, and season tickets directly from their smartphones.

  • The UTS app offers a number of benefits, including:
  1. It is a paperless ticketing app, which means that you can save paper and the environment.
  2. It is easy to use and has a user-friendly interface.
  3. You can book tickets from anywhere, as long as you have an internet connection.
  4. You can track the status of your booking and get notifications about train delays and cancellations.

The real-time updates on train schedules keep travelers informed, ensuring smooth and timely journeys. Additionally, the app’s paperless ticketing system reduces the need for physical tickets, contributing to a more sustainable and eco-friendly travel experience.

What are the limitations of UTS app?

While the UTS app offers remarkable convenience for booking unreserved train tickets, it does come with certain limitations. Firstly, the app’s availability may be limited in certain regions, limiting access for some users. Secondly, during peak hours, technical glitches may occasionally affect the app’s performance, leading to ticket confirmation delays.

  • The UTS app has a few limitations, including:
  1. You can only book unreserved tickets, platform tickets, and season tickets.
  2. You cannot book reserved tickets on the UTS app.
  3. The UTS app is not available in all countries.
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Lastly, for first-time users, the app’s interface might seem complex, requiring a bit of familiarity to navigate seamlessly. Despite these limitations, this app remains a valuable tool for most commuters, providing a paperless and efficient ticketing solution for train travel in India.


In conclusion, the UTS app stands as a game-changing solution for travelers in India. By providing a seamless and sustainable mobile ticketing platform, it empowers passengers to book unreserved tickets, platform tickets, and season tickets with ease. Its user-friendly interface, real-time updates, and cashless transactions make it a reliable and convenient choice for modern-day commuting. Embrace the future of travel with the app and experience a whole new level of convenience while contributing to a greener environment!

Frequently Asked Questions

Q1. Can I use the UTS App for both Android and iOS devices?

Yes, the UTS App is compatible with both Android and iOS platforms, catering to a wide range of smartphone users.

Q2. Can I book tickets in advance using the UTS App?

The UTS App primarily focuses on unreserved ticketing. However, some brands associated with the app may offer limited advance booking options.

Q3. Are there any additional charges or convenience fees when using the UTS App?

The UTS App itself does not impose any additional charges or convenience fees. However, payment gateway charges or taxes may apply, depending on the chosen brand.

Q4. Can I access the UTS App offline?

The UTS App requires an active internet connection to facilitate ticket booking, provide real-time updates, and deliver a seamless experience to users.

Q5. What is the refund policy for canceled tickets booked through the UTS App?

Refunds for canceled tickets are subject to the refund policies of the respective brand associated with the UTS App. Users can refer to the specific brand’s guidelines for detailed information on the refund process.

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